Dustin Swayze

Software Developer & IT Professional — Johnson City, TN

General Manager & IT Lead · Little Magic JC

Jun 2025Apr 2026

Led all business operations while architecting and building a full-stack replacement for the venue's legacy web platform. Owned everything from infrastructure and deployment to admin tooling and AI-assisted automation — shipping a production-grade system while simultaneously running the business.

  • Architected and built a full Next.js 16 + TypeScript platform from scratch, replacing a slow legacy Django/Docker/EC2 site with zero downtime
  • Built an admin dashboard with role-based access control (SUPER_ADMIN / ADMIN / EMPLOYEE) using NextAuth.js — enabling staff to self-serve all content updates
  • Designed and shipped an AI-assisted event intake pipeline using the Anthropic Claude API: email → draft (Resend inbound webhook + Claude) and flyer image → draft (Claude Vision)
  • Implemented a Prisma ORM + PostgreSQL (Neon) data layer covering events, menus, media, business hours, and mailing list with full CRUD and ISR cache invalidation
  • Built an S3-backed media management system with categorized image library, PDF menu uploads, and admin-controlled hero video
  • Delivered full SEO implementation: JSON-LD structured data (LocalBusiness, Restaurant, FAQPage, Event schemas), Open Graph, and ISR caching strategies
  • Restored profitability after a ~30% reduction in operating hours through operational and cost improvements

Network Engineer / Technician · IT Integrity

Aug 2024Aug 2025

Installed, configured, and maintained network infrastructure for business clients across multiple environments. Served as the technical liaison between client business needs and infrastructure solutions.

  • Installed and configured network infrastructure including cabling, routing, and connectivity solutions
  • Performed hardware and software setup, upgrades, and ongoing system maintenance
  • Provided technical support and troubleshooting across multiple business environments
  • Translated client business requirements into practical technical solutions

Management & Database Consultant · The RumBar JC

Jun 2023Nov 2023

Engaged as a consultant to overhaul the business's POS and database systems, improving operational accuracy and staff efficiency.

  • Reconfigured POS systems and backend database to improve usability and reporting accuracy
  • Implemented workflow improvements that reduced errors and increased operational efficiency
  • Trained staff on updated systems and operational procedures

General Manager · Label — Stir Fry Group

Jan 2016Aug 2022

Managed all operations for a high-volume restaurant with 50+ employees. Led the business through COVID shutdown and reopening while implementing technology and process improvements that drove record profitability.

  • Led COVID shutdown and reopening compliance — implemented controls that hit record profitability
  • Oversaw inventory systems, vendor coordination, staffing, and financial performance
  • Implemented process improvements to increase operational efficiency and consistency
  • Developed training programs and operational workflows for new business units

B.S. Computing · East Tennessee State University

Aug 2021May 2025

Bachelor of Science in Computing with coursework spanning software development, networking, database systems, and cloud technologies.

Frontend
React, Next.js, TypeScript, JavaScript (ES6+), Tailwind CSS, HTML5 / CSS3, Responsive Design
Backend
Python, Node.js, C#, PHP, REST APIs, SQL, Prisma ORM, NextAuth.js / RBAC, Webhooks
Databases
PostgreSQL, MySQL, SQLite, Supabase, POS database systems
Deployment & DevOps
Docker, AWS (EC2, ECS, S3), Git / GitHub, Vercel, ISR / Edge caching, DNS management, SSL / HTTPS setup, cPanel / web hosting, Environment configuration
Networking & IT
TCP/IP, DNS, HTTP / HTTPS, Network infrastructure & cabling, Hardware / software troubleshooting, System configuration, User account management, Windows, Linux
Platforms & Tools
VS Code, WordPress CMS, POS systems, Microsoft 365, Google Workspace, Google Analytics, Postman, Resend (transactional email), Prisma Studio, Technical documentation
AI & Automation
Anthropic Claude API, Claude Vision (image-to-structured-data), Prompt engineering, AI-assisted workflow design